Collection Scope
Sirf account opening, payment processing, aur legal compliance ke liye data lena padta hai. Extra tracking ya behavioral profiling nahi karte.
LEGAL REFERENCE
Aapka Niji Mahlumat Hamari Zimmedari
ipl par hum samjhte hain ke aapka personal data aapka haq hai. Hamari privacy policy batata hai ke hum aapki information kaisa sambhaalte hain, kaun sa data collect...
Encrypted Account AccessJazzCash Easypaisa Data ArmaanTransparency Policy
Aapka Data Kaise Handle Hota Hai
Jab aap ipl par account kholte ho, hum aapka naam, email, fon number, aur JazzCash ya Easypaisa account ki details collect karte hain. Ye sab information encrypted rahta hai aur sirf hamari authorized team tak pohunchta hai. Hum aapko marketing emails ya SMS nahi bhejte jab tak aap permit na den. Aapka withdrawal request verify karne ke liye hum bank-level security use
karte hain. SadaPay aur Raast se transactions bhi same level par secure hain. Account deletion ke baad hum legal aur tax records ke liye zaroori data rakhte hain, baki sab waqt ke saath delete hota hai.
Service ki dastiyabi jurisdiction par depend karti hai. Access se pehle local qanoon check karna user ki zimmedari hai.
PRIVACY SAWAALAT KA JAVAB
Aapke Privacy Sunwai Ke Liye Raaaste
Agar aapko apne data ke baare mein koi sawaal ho, ya kisi cheez se masla ho, to hamari privacy team ko sidhay rabta karien. Hum har privacy complaint par 7 din mein jawab dete hain. Aapke data access ke liye ya deletion request ke liye bhi hamari khas team hai.
Team online
Email Support
[email protected] par apna request likhi mein bhejyen. Hum 24 ghantay mein confirmation email dete hain aur 7 din mein mameulah jawab dete hain.
In-App Chat
Apne ipl account mein help section se privacy team se chat karien. Live support 10 AM se 10 PM Pakistan time available hai har din.
Data Request Portal
Account settings mein 'My Data' section jayen. Wahan aap apna personal data dekh sakte ho, usse download kar sakte ho, ya delete karne ka request kar sakte ho.
HAMARI SECURITY TAQDEER
Data Suraksha Mein Hamara Approach
ipl par privacy sirf ek policy nahi, ye hamara core practice hai. Hum international encryption standards follow karte hain. Har transaction JazzCash, Easypaisa, SadaPay aur Raast ke through...
SSL Encryption
Sab login aur payment pages 256-bit SSL encryption ke under hain. Aapka browser mein padlock dikhega, matlab connection secure hai.
PCI Compliance
Hamara payment system PCI DSS level 1 follow karta hai. Ye internationally recognized credit card security standard hai.
Data Isolation
Aapka JazzCash, Easypaisa, SadaPay aur Raast details sirf payment processing ke liye use hoti hai. Ye marketing teams tak nahi...
Access Logging
Har employee jo aapke data dekhe, wo log mein record hota hai. Unauthorized access attempt automatically alert generate karta hai.
Third-Party Audit
Hum salanaa independent security firm se audit karaate hain. Report securely store hota hai aur compliance check karte hain.
Incident Response
Agar security issue aayen, to hum 24 ghantay mein investigate karte hain aur affected users ko inform karte hain.
POLICY TRANSPARENCY SCORE
Hamara Privacy Stand Kahan Khada Hai
ipl ka privacy policy Pakistan market ke liye likha gaya hai, na ke generic global template. Hum local qanoon jaise PITA (Pakistan Information Technology Act) ko follow karte hain. Aapke niji data...
Storage Duration
Active account tak sab data store rehta hai. Deletion ke baad 90 din tak recovery option rehta hai, phir permanent delete ho jata hai.
Third-Party Sharing
JazzCash, Easypaisa, SadaPay aur Raast ko sirf payment verify karne ke liye data share hota hai. Kisi aur company ko nahi.
User Rights
Aap kabhi bhi apna data dekh sakte ho, copy le sakte ho, ya deletion request kar sakte ho. Ye sab rights free hain.
Policy Updates
Jab bhi policy badlega, hum 30 din advance notice denge. Naye terms se agree na kare to account deactivate kar sakte ho.
Geographic Scope
Ye policy sirf Pakistan ke supported ilaqon mein lagu hai. Bahar ke users ke liye different terms ho sakte hain.
Dispute Resolution
Privacy complaint ke liye hamara internal team hai. Agar satisfied na ho, to Pakistan ke data protection authority ko escalate kar sakte ho.
ACCOUNT PRIVACY ELEMENTS
Aapka Profile Mein Security Ke Features
ipl ke account dashboard mein privacy controls directly visible hain. Aap apna privacy level set kar sakte ho, email notifications off kar sakte ho, aur withdrawal verification settings...
Login Activity
Account settings mein 'Recent Access' section mein sab logins ka...
Password Security
Aap kabhi bhi password badal sakte ho. Hamara system strong...
Email Preferences
Hum kaunsi tarah ki emails bhej sakte hain, ye pure...
Data Export
Jab chahiye, aap apna sab personal data CSV file mein...
Device Management
Settings mein aap dekh sakte ho ke kaun se devices...
Withdrawal Verification
Zyada security ke liye withdrawal time JazzCash, Easypaisa, SadaPay ya...
Zyada Sawalaat Jab Hote Hain
Nahi. Aapka payment account detail sirf payment verification ke liye hamara system use karta hai. Marketing, support, ya kisi third party ko share nahi hota. Sirf encrypted form mein store hota hai.
Personal data 90 din mein delete ho jata hai. Agar 90 din mein recovery na karo, to permanent delete ho jata hai. Legal aur tax records 7 saal tak rakhne padte hain according to Pakistani law.
Nahi. Sirf court order ya authorized government agency ke order pe hi hamari legal team aapke data ko share karti hai. Even tab hamra aapko inform karte hain ke data request hua hai.
Bilkul secure hai. Hamari system same encryption use karta hai jaise banks use karte hain. Ye data hamara server par direct store nahi hota, sirf transaction verification record rakhte hain.
Haan, hamra cookies use karte hain login session ke liye aur game performance improve karne ke liye. Advertising cookies nahi use karte. Aap browser settings mein cookies off kar sakte ho, par login mein problem hoga.
Foran [email protected] par email karo ya in-app chat kholo. Hamari team 24 ghantay mein investigation start karega. Agar breach confirm ho, to affected users ko 72 ghantay mein notify kiya jayega.
Hamra policy sirf zaroori changes ke liye update hota hai. Jab bhi update hoga, hum 30 din advance notice denge. Naye terms agree karne se pehle aap account deactivate kar sakte ho.